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Online Help Centre
We pride ourselves on the low cost and high level of support we offer to our users. If you have any prolems please don't hesitate to let us know.
Telephone Support
0871 434 2310 (calls are charged at 10p per minute)
- Double click on My Computer and then double click on the Control Panel
- Double click on Network and Dial Up Connections
- Double click on Make New Connection
- Click on Next and select Dial-up to the Internet.
- Click on Next to continue
- Select I want to set up my Internet connection manually and click on next to continue
- Select I connect through a phone line and a modem, then click on Next
- Enter the phone number and remove the tick from Use area code and dialing rules
- Click on the Advanced button
- Select PPP as the connection type and for the Logon procedure select None
- Click on the Addresses tab and bullet point, "Internet service provider automatically provides one" in the IP address section, and, "My ISP autoatically provides a domain name server (DNS) address" in the DNS server address section.
- Click on OK
- Click on Next to continue
- Enter your username and password in lowercase and click on Next to continue
Username - isp@dialup
Password - connect
- Give the dial up connection you just created a name for example "Net ISP ".
- Click on next to finish
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