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Online Help Centre
We pride ourselves on the low cost and high level of support we offer to our users. If you have any prolems please don't hesitate to let us know.
Telephone Support
0871 434 2310 (calls are charged at 10p per minute)
- In the Apple Menu (top left), go down to Control Panels then TCP/IP. Ignore this window for now.
- Go to File and Configurations. There will be a set called Default. Highlight this with the mouse and select Duplicate. Name the set Net ISP.
- Click on Make Active
- Insert the relevant name server addresses. As this is a modem connection, we need to select Connect Via: PPP.
- Click the box at the top left to close the window and select Save when prompted.
- Go back to the Apple Menu.
- Go to Control Panels and select PPP. Again, ignore the window that appears and go to File and Configurations.Gateway Address: Type 0.0.0.0 in the box.
Once again, there will be a Default set. Highlight this and select Duplicate. Name this set Net ISP.
- Click on Make Active
- Enter the correct username, password and phone number for Net ISP.
Username - isp@dialup
Password - connect
Telephone Number - 0845 088 4194
- Click Connect!
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