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Online Help Centre
We pride ourselves on the low cost and high level of support we offer to our users. If you have any prolems please don't hesitate to let us know.
Telephone Support
0871 434 2310 (calls are charged at 10p per minute)
- By default WS_FTP loads with the Ipswitch ftp account, ftping to this will allow you do update and download other version of WS_FTP.
- Click on NEW and enter the following settings:
PROFILE NAME - This is the name you would like to refer to use to refer to the account.
The HOST NAME/ADDRESS is hostname.netisp.co.uk or yourdomainname.com if you have your own domain name.
The USER ID is the ftp username for your account
The PASSWORD is your ftp password.
- Once these details are correct, click on OK to connect.
- Once connected to the FTP site you will see two windows. The window on the left hand side of the screen shows your hard drive and the window on the right hand side shows to contents of the domain FTP site. You can navigate in either window by double clicking on the yellow folders, to go up a level double-click on the arrow at the very top of the window. The arrows in the center will allow you to either FTP UP content to your webspace or DOWN to your local hard drive.
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